Shipping & Processing

Order Processing

Processing Time:

All orders are processed within one business day (excluding Sundays and holidays) before being shipped.

Shipping Methods and Carriers

Shipping Carrier:

We use USPS for all shipments.

Shipping Method:

We offer ground shipping, which typically takes 3 to 5 business days for delivery.

Shipping Costs

Calculation of Shipping Rates:

Shipping rates are calculated based on the distance to the destination and the quantity of vapes ordered.

Shipping Locations

Delivery Area:

We ship only within the USA and only to states where the sale of vapes is legal. We do not ship to states where vapes are banned.
We do not offer international shipping.

Delivery Time

Estimated Delivery Time:

Ground shipping typically takes 3 to 5 business days for delivery, depending on the destination.

Order Tracking

Tracking Information:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the USPS website.

Handling Delays

Natural and Unforeseen Delays:

We are not responsible for shipping delays caused by natural conditions such as weather, courier issues, or holidays. These factors are beyond our control.

Order Changes and Cancellations

Order Cancellation:

Orders can be canceled during the processing stage. Once an order has been dispatched, it cannot be canceled.

Damaged or Lost Packages

Damaged Packages:

If your package arrives damaged, please contact our customer support team at contact@razvape.us with your order number and details of the damage. We will assist you in resolving the issue.

Lost Packages:

If your package is lost in transit, please contact our customer support team for assistance.

Contact Us

If you have any questions or concerns about our Shipping & Processing Policy, please contact our customer support team at contact@razvape.us.