Privacy Policy

At Raz Vape, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit razvape.us (the “Site”) or make a purchase from us.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to process orders and improve our services.

Personal Information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Date of birth (for age verification)

• Payment information (processed securely via third-party providers)

Non-Personal Information:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website

We use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Verify your age and identity

• Send order updates and promotional offers

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party providers to assist in:

• Payment processing

• Age verification

• Shipping and logistics

• Analytics and advertising

These providers have access to your information only as necessary to perform their functions and are obligated to protect your data.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. By using our Site, you acknowledge this risk.

5. Your Rights & Choices

You may:

• Update or correct your personal information by contacting us

• Opt out of marketing emails at any time by clicking the “unsubscribe” link

• Request that we delete your data, where legally permissible

To make a privacy-related request, contact us at support@razvape.us.

6. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Age Restrictions

We do not knowingly collect or store personal information from anyone under the age of 21. If we learn that we have inadvertently collected information from someone under 21, we will delete it immediately.

For more details, please review our Age Policy.

8. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect

• The right to request deletion of your personal data

• The right to opt out of the sale of personal data (we do not sell your data)

To exercise your rights under CCPA, contact us at support@razvape.us.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted here with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Raz Vape Customer Support
Email: support@razvape.us
Business Hours: Monday–Friday, 9AM–5PM EST