Terms & Conditions

Raz Vape Terms & Conditions Introduction

Welcome to Raz Vape! By accessing or using our website, razvape.us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.

Website Usage

General Rules:

• Users must be 21 years or older to access and use our website.
• Users must comply with all applicable laws and regulations.

Account Creation:

• To place an order, users must create an account. If an account is not created beforehand, it will be created at checkout using the email provided during the order process. An email will be sent to set a password.

Intellectual Property

Content Usage:

• All product images on our website can be used by others. However, the text, descriptions, logos, and banners are proprietary to Raz Vape and cannot be used without permission.

User Conduct

Prohibited Actions:

• Users must not engage in spamming or use abusive language on our website.
• Any conduct that violates applicable laws or regulations is strictly prohibited.

Orders and Payments

Order Placement:

• By placing an order, you agree to provide accurate and complete information.
• All orders are subject to acceptance and availability.

Payment Methods:

• We accept various payment methods, which are displayed during the checkout process.

Shipping and Processing

Processing Time:

• Orders are processed within one business day, excluding Sundays and holidays.

Shipping Carrier:

• We use USPS for all shipments, with ground shipping taking 3 to 5 business days for delivery.

Shipping Costs:

• Shipping rates are calculated based on distance and quantity of vapes ordered.

Delivery Area:

• We ship only within the USA and to states where the sale of vapes is legal.

Refund and Return Policy

Refunds:

• Refunds are available within 5 days from the date of delivery for unopened products in original condition.

Returns:

• Returns are accepted within 10 days from the date of delivery for unopened products in original condition.

Process:

• Customers must contact customer support at support@razvape.us to initiate a refund or return.

Disclaimer of Warranties

No Warranties:

• As resellers, we do not provide any warranties for the products sold on our website.

Limitation of Liability

Liability Cap:

• Raz Vape’s liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

Applicable Law:

• These terms and conditions are governed by and construed in accordance with the laws of the USA.

Changes to Terms

Modification of Terms:

• We reserve the right to modify these terms and conditions at any time. Any changes will be notified to all subscribers and users via email.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team at support@razvape.us.